A global insurance provider needed to migrate critical customer data onto a new platform without disrupting daily operations. Vertage's data consultants led the discovery, cleansing and delivery, keeping teams across Europe working throughout a fast-moving transformation program.
The insurer's aging platform was slow to update, hard to navigate and limited in how it connected with other systems.
Vertage's data consultants reviewed, cleansed and migrated customer data across multiple countries, resolving issues through daily standups and weekly retrospectives.
In four months, customer data moved safely to the new platform, so further system upgrades could follow.
A global provider of specialist insurance was rebuilding its core platform as part of a wider transformation program. The existing system was slow to update, awkward to navigate and limited in how it connected with other tools, and the strategy board had already committed to a new, standardized platform built to fix all three challenges.
With limited in-house expertise and stretched internal resources, the organization faced the risk of falling behind schedule on a critical workstream: migrating customer data safely, without disrupting the daily work of employees across Europe.
Vertage was engaged to lead the data migration central to the platform overhaul. A team of five specialist data consultants ran the discovery phase, aligning with the client's transformation timeline and splitting work into country-based workstreams.
Daily standups and weekly retrospectives kept client stakeholders closely informed on progress. The team surfaced data and platform issues the client hadn't spotted, escalating each one to the project board and working through solutions together.
Reviewing and cleansing the data, aligning workflows across international teams and clearing technical bottlenecks with an agile delivery model kept momentum building across every stage.
Vertage delivered the migration, safeguarding essential customer data and enabling system upgrades identified during user acceptance testing.
The client described the results as “exceptional". The project has since led to further collaboration and work within their transformation program.
