Global SAP Rollout for a Pharmaceutical Leader

A global pharmaceutical leader set out on a multi-year SAP rollout spanning 12 countries, from the U.S. and Switzerland to Indonesia, Mexico and Brazil. Vertage was already a trusted partner, so when the client needed a team to design, deploy and manage this critical program, the call came to us. The program's scope meant new specialist teams would need to come on stream at different stages, across markets that each worked differently.

Every one of the 12 countries carried its own compliance requirements, and every milestone came with a stringent timeline. The client's internal teams were already at capacity, with no bandwidth to mobilize and manage specialists at this scale, or to coordinate the third-party expertise the rollout depended on. A slip in any single market put the whole program timeline at risk. The client needed one partner to own delivery end to end: keeping teams compliant in every jurisdiction and the rollout moving to schedule.

Vertage built the solution around three components.

Vertage delivered the rollout, mobilizing 160 SAP specialists across 12 countries. Complex compliance was managed across multiple regions, the administrative burden on the client came down, and compliance risk was minimized through best practice and deep sector expertise. Critical specialists were mobilized rapidly and compliantly to hit every program timeline, backed by specialist SAP consultation and ongoing support throughout.

The partnership did not stop there. It extended into the client's newly created consumer healthcare business, where Vertage continues to deliver contingent workforce and Professional Services solutions.