Stability analyst working in a GMP-compliant laboratory
Case studyConsumer goods (FMCG)

Onsite scientific team powers GMP stability studies

A multinational consumer goods company needed more Good Manufacturing Practice (GMP) stability testing than its labs could absorb. Vertage embedded an expert onsite team that took ownership fast, kept campaigns moving and scaled with demand.

Before

Rising demand for GMP stability studies met internal resource limits that in-house hiring and traditional outsourcing could not solve.

During

Vertage embedded a dedicated stability team under an experienced project manager, working to the client's Standard Operating Procedures with full visibility throughout.

After

The team now supports a growing project portfolio, flexing capacity and expertise to meet both scheduled and new testing campaigns.

Situation

A leading consumer goods company was running a broad portfolio of R&D projects across hygiene, personal care and over-the-counter medicines. Every one of them leaned on GMP stability studies and analytical testing to move forward. And demand for that testing kept climbing.

Challenge

Internal resource could not keep pace. The company needed flexibility and fast response, but it also had to operate inside a strict GMP environment. In-house resourcing stretched teams thin. Traditional outsourcing struggled to deliver the responsiveness and control the work demanded. The company needed a better way to build capability without losing sight of it.

Solution

Vertage applied its professional services expertise to understand the challenge in detail, beginning with in-depth scoping before embedding a dedicated team of stability analysts. Led by an experienced project manager, the team took ownership of the planning, delivery and reporting of every stability campaign under the direction of the client's core product development teams.

The team worked to the client's own Standard Operating Procedures (SOPs) and processes and stayed in close contact with client researchers, coordinating activity and preparing for each stability timepoint, so the client kept visibility and control the whole way through. Individual analysts took clear roles across training coordination, safety, quality and audit readiness.

By learning site processes and building links with Quality, Information Technology (IT) and Analytical Development, the team made sure the right methods, Laboratory Information Management System (LIMS) workflows, materials, instrumentation and trained people were ready to hit project timescales.

Cross-training and a steady focus on building capability let the team absorb the demand peaks that stability studies always bring. Careful scheduling, resource leveling and regular reporting to client stakeholders gave the company the visibility to plan future projects with confidence, demonstrating the value of a flexible professional services partnership that could scale alongside business needs.

Results

Working shoulder to shoulder with the client's own organization, Vertage continues to support a growing portfolio of projects at every stage of the lifecycle, managing resources against demand that never stands still.

Individual and team training plans keep GMP compliance, resource capacity and technical expertise in place, ready for both scheduled and new campaigns as they arise. Joint planning and the timely recruitment and training of new team members let support flex in step with changing client requirements. The result is capability that compounds: an onsite partnership that gets sharper with every campaign.